Hi,

I have done something silly for sure when I added a new pc running Rosetta, and it hasn't appeared on my account - but seems to have created a new one. How do I correct this? My original account I want to keep is user 99825 and the new one I wanted to add to the old one is 226412.

Can anyone assist me?
Thanks,
Far

There is no way to combine accounts.

The only thing you can do is de-attach the new computer from the other account, and then add it to this account. Unfortunately any credits on the other account will stay there.

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Even although they have the same email address - is there still no way?

I don't believe it is possible they both have exactly the same EMail address. You could prove the other EMail address by signing on now as the other user account and posting a message.

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Rosetta Moderator: Mod.Sense

Now that I have detached the project and it is connected and started again on my new one, how can I find enough info to logon as the original user (and if the email address is incorrect, change it)?

I have the original account numbers above (and also the CPID's). How can I verify the email address that the duplicate account uses? When that pc was connected to the extra account I clicked on the "Your account" button on the boinc app and I checked the email address was ok.

I'm assuming the account_lhcathome.cern.ch.xml authenticator field will have been overwritten when I attached it correctly to my original account?

...that would be the xml file for lhc. But yes, once you've reattached under another user ID, the information you were using is overwritten.

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Rosetta Moderator: Mod.Sense

Ah well :-( I won't connect to projects after a glass of red in future.

Thanks for the help, its appreciated.

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