Wasn't quite sure where to post this so if it is in the wrong place, I apologize.

I recently installed R@H on my computer which is running Windows XP home. I have Computer Associates antivirus installed.

After installing R@H, my CA Antivirus said that there was an update that required me to reboot the computer to take effect. I did that, but then my antivirus real-time would not run.

For a temporary fix, I uninstalled the CA AV and reinstalled it, but have yet to reboot for the update.

Any ideas?

~ I have very little computer knowledge, but if you tell me where to go on my computer to get information that you need, I can manage it. ~

Any help would be appreciated. I would hate to have to uninstall R@H because my AV isn't happy.

Additional info: (Not sure if it's relavent or not) I have ZoneAlarm firewall... so far no problems with that.

Thank you.

try getting AVG free and installing that instead.
did you run any sort of registry cleaner?
try ccleaner and if you can get a copy of errorguard that might help as well.
wait for the experts to give you some hints in addition to what i said.

Wasn't quite sure where to post this so if it is in the wrong place, I apologize.

I recently installed R@H on my computer which is running Windows XP home. I have Computer Associates antivirus installed.

After installing R@H, my CA Antivirus said that there was an update that required me to reboot the computer to take effect. I did that, but then my antivirus real-time would not run.

For a temporary fix, I uninstalled the CA AV and reinstalled it, but have yet to reboot for the update.

Any ideas?

~ I have very little computer knowledge, but if you tell me where to go on my computer to get information that you need, I can manage it. ~

Any help would be appreciated. I would hate to have to uninstall R@H because my AV isn't happy.

Additional info: (Not sure if it's relavent or not) I have ZoneAlarm firewall... so far no problems with that.

Thank you.

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did you run any sort of registry cleaner?

No. I did not run any registry cleaner. Should I?

try ccleaner and if you can get a copy of errorguard that might help as well.
wait for the experts to give you some hints in addition to what i said.

Thank you for your reply. I will wait and see what else comes up.

Thanks again!

did you run any sort of registry cleaner?

No. I did not run any registry cleaner. Should I?

try ccleaner and if you can get a copy of errorguard that might help as well.
wait for the experts to give you some hints in addition to what i said.

Thank you for your reply. I will wait and see what else comes up.

Thanks again!

IMHO it is not necessary to run any reg. cleaner right now. Your computer has a built in "oops what the heck just happened" button called System Restore (Start-->All Programs-->Accessories-->System Tools-->System Restore). The process is safe and won't cause any problems with your registry and it is reversible. Try a time to rollback when the problem did not exist and go from there. You'll lose only programs that were installed since the last time a checkpoint was made (not any media, word files etc!)

I think you should try AVG antivirus though (uninstall all other antivirus programs first)--free and reliable. Post back if this does not work for you--Good Luck!

Tim

IMHO it is not necessary to run any reg. cleaner right now. Your computer has a built in "oops what the heck just happened" button called System Restore (Start-->All Programs-->Accessories-->System Tools-->System Restore). The process is safe and won't cause any problems with your registry and it is reversible. Try a time to rollback when the problem did not exist and go from there. You'll lose only programs that were installed since the last time a checkpoint was made (not any media, word files etc!)

I had tried that before. The only thing it does is take me back to before I installed R@H. Once I reinstall R@H, it starts all over again.

I think either my AV doesn't like something in the R@H programming, or I have something messed up somewhere that I have no idea when or why it happened.

I think you should try AVG antivirus though (uninstall all other antivirus programs first)--free and reliable. Post back if this does not work for you--Good Luck!

Tim

What is AVG antivirus and where do I go to read about it and/or install it?

Thanks for the help!

AVG is available here: http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

Uninstall your current AV first though! (through 'Control Panel > Add/Remove Programs').

Hope that helps,
Danny

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AVG is available here: http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

Uninstall your current AV first though! (through 'Control Panel > Add/Remove Programs').

Hope that helps,
Danny

Thank you. I will try it and let you guys know.

I successfully uninstalled CA AV this evening and installed AVG AV instead. So far it seems to be okay. I rebooted the computer and all seems well then too. Hopefully this will solve the problem. Thanks for all the help, Greg, Tim and Danny!

Glad to help.
I think AVG is more neutral to programs than CA.
Its just one of those weird things I guess.

I successfully uninstalled CA AV this evening and installed AVG AV instead. So far it seems to be okay. I rebooted the computer and all seems well then too. Hopefully this will solve the problem. Thanks for all the help, Greg, Tim and Danny!

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Glad to help.
I think AVG is more neutral to programs than CA.
Its just one of those weird things I guess.

I successfully uninstalled CA AV this evening and installed AVG AV instead. So far it seems to be okay. I rebooted the computer and all seems well then too. Hopefully this will solve the problem. Thanks for all the help, Greg, Tim and Danny!

I agree with you there Greg, much more neutral. Glad to help as well!