New Boinc ONLINE help system using Skype

Author	Message
Astro Send message Joined: 2 Oct 05 Posts: 987 Credit: 500,253 RAC: 0	Message 32092 - Posted: 5 Dec 2006, 1:32:12 UTC Last modified: 5 Dec 2006, 2:24:00 UTC There is another way to get help. Dr. Anderson (Boinc) introduced it tonite. It's called the Online help system. It uses Skype and it's free. Help can be via text or voice. ID: 32092 · Rating: 0 · rate: / Reply Quote

FluffyChicken Send message Joined: 1 Nov 05 Posts: 1260 Credit: 369,635 RAC: 0	Message 32098 - Posted: 5 Dec 2006, 8:29:30 UTC Last modified: 5 Dec 2006, 8:29:52 UTC Mods/admins can we get this as a link placed on both the Q&A and the Message boards. It is the official live help system for BOINC and projects Team mauisun.org ID: 32098 · Rating: 0 · rate: / Reply Quote

Angus Send message Joined: 17 Sep 05 Posts: 412 Credit: 321,053 RAC: 0	Message 32111 - Posted: 5 Dec 2006, 15:07:18 UTC - in response to Message 32092. There is another way to get help. Dr. Anderson (Boinc) introduced it tonite. It's called the Online help system. It uses Skype and it's free. Help can be via text or voice. What is "Skype"? And assuming it's some sort of application (using voice???) why would a help desk require users to install and configure another application to get simple help desk assistance? What happened to email that everyone has and uses? Proudly Banned from Predictator@Home and now Cosmology@home as well. Added SETI to the list today. Temporary ban only - so need to work harder :) "You can't fix stupid" (Ron White) ID: 32111 · Rating: -1 · rate: / Reply Quote

Tom Philippart Send message Joined: 29 May 06 Posts: 183 Credit: 834,667 RAC: 0	Message 32112 - Posted: 5 Dec 2006, 16:13:26 UTC it is an "internet phone". You talk using a microphone and headphones. ID: 32112 · Rating: 0 · rate: / Reply Quote

zombie67 [MM] Send message Joined: 11 Feb 06 Posts: 316 Credit: 6,621,003 RAC: 0	Message 32113 - Posted: 5 Dec 2006, 16:30:30 UTC - in response to Message 32112. it is an "internet phone". You talk using a microphone and headphones. It's also a chat (IM) client. Reno, NV Team: SETI.USA ID: 32113 · Rating: 0 · rate: / Reply Quote

dcdc Send message Joined: 3 Nov 05 Posts: 1832 Credit: 119,874,007 RAC: 854	Message 32114 - Posted: 5 Dec 2006, 16:40:34 UTC - in response to Message 32111. There is another way to get help. Dr. Anderson (Boinc) introduced it tonite. It's called the Online help system. It uses Skype and it's free. Help can be via text or voice. What is "Skype"? And assuming it's some sort of application (using voice???) why would a help desk require users to install and configure another application to get simple help desk assistance? What happened to email that everyone has and uses? i would guess it's aimed at people that already have voip/skype. nothing has happened to email... ID: 32114 · Rating: 0 · rate: / Reply Quote

Robinski Send message Joined: 7 Mar 06 Posts: 51 Credit: 85,383 RAC: 0	Message 32118 - Posted: 5 Dec 2006, 17:35:02 UTC - in response to Message 32114. There is another way to get help. Dr. Anderson (Boinc) introduced it tonite. It's called the Online help system. It uses Skype and it's free. Help can be via text or voice. What is "Skype"? And assuming it's some sort of application (using voice???) why would a help desk require users to install and configure another application to get simple help desk assistance? What happened to email that everyone has and uses? i would guess it's aimed at people that already have voip/skype. nothing has happened to email... next to that, a little Skype promotion doesn't hurt. Member of the Dutch Power Cows Trying to get the world on IPv6, do you have it? check here: IPv6.RHarmsen.nl ID: 32118 · Rating: -1 · rate: / Reply Quote

FluffyChicken Send message Joined: 1 Nov 05 Posts: 1260 Credit: 369,635 RAC: 0	Message 32119 - Posted: 5 Dec 2006, 18:56:01 UTC It is there to give people who would like some one to one help, genereally beginner who wnat an anser there and then. It is also a centralised place for help rather than the many message board there are currently. Skype is a free to use text chat and/or voice video etc for the way it is being used. It can also be used around VoIP. The main advantage is there is a Mac, Linux & Windows client. Using the Skype help system you can choose who you would like help from, it is one on one and you will not get loads of other posters chiming in or confusing you. It's a bit more personal. Team mauisun.org ID: 32119 · Rating: 0 · rate: / Reply Quote

UBT - Halifax--lad Send message Joined: 17 Sep 05 Posts: 157 Credit: 2,687 RAC: 0	Message 32278 - Posted: 8 Dec 2006, 15:54:17 UTC And there is also email communication if a user wants to use that Join us in Chat (see the forum) Click the Sig Join UBT ID: 32278 · Rating: 0 · rate: / Reply Quote

Angus Send message Joined: 17 Sep 05 Posts: 412 Credit: 321,053 RAC: 0	Message 32312 - Posted: 9 Dec 2006, 9:25:40 UTC - in response to Message 32278. And there is also email communication if a user wants to use that There is NO email link on the "Online Help system" page. Proudly Banned from Predictator@Home and now Cosmology@home as well. Added SETI to the list today. Temporary ban only - so need to work harder :) "You can't fix stupid" (Ron White) ID: 32312 · Rating: 0 · rate: / Reply Quote

UBT - Halifax--lad Send message Joined: 17 Sep 05 Posts: 157 Credit: 2,687 RAC: 0	Message 32316 - Posted: 9 Dec 2006, 10:13:58 UTC - in response to Message 32312. And there is also email communication if a user wants to use that There is NO email link on the "Online Help system" page. Yes there is lots of us have been dealing with email to us asking for help Join us in Chat (see the forum) Click the Sig Join UBT ID: 32316 · Rating: 0 · rate: / Reply Quote