Questions and Answers : Getting started : Account deleted?
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     scb147 Send message Joined: 6 Jan 25 Posts: 1 Credit: 0 RAC: 0  | 
        
         
 I had an account here for almost 5 years, and I got notice from Boinc that I had an invalid or missing API key.  So, I came to Rosetta@home and there was no account linked to my email. Is there a reason my account would be closed without notice? Is this a server error?  | 
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     Sid Celery Send message Joined: 11 Feb 08 Posts: 2479 Credit: 46,506,558 RAC: 1,520  | 
        
         
 I had an account here for almost 5 years, and I got notice from Boinc that I had an invalid or missing API key. So, I came to Rosetta@home and there was no account linked to my email. There is a reason. We had a big problem with Spam accounts and the solution went wrong and had the effect you're describing - 8566 users were removed. The problem was recognised a few days later and about 8000 accounts that held a credit against them were reinstated and this seemed to fix the problem, but it may be that a few slipped through the net. See this post here and the messages before and after it for more information     
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            Questions and Answers : 
            Getting started : 
        Account deleted?
    
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